If you have any questions regarding our products or services, please send us a note to and we will get back to you within 24 hours, and typically much more quickly than that!


We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.

Shipping items

In order to return an order, you must contact us first at:

Returns can be mailed to:
Pro Audio Engineering
7730 Shoccoree Ridge Drive
Chapel Hill, NC 27516.

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to